Privacy Policy
Last updated: February 24, 2025
Introduction
Welcome to Bvices (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and share your information when you use our IT services or visit our website (bvices.com).
Our IT Services
This privacy policy covers all personal and business information processed through our IT services, including but not limited to:
– Website development and maintenance
– Cloud computing solutions
– Cybersecurity and data protection services
– Software development and implementation
– IT consulting and technical support
– System integration services
– Data backup and recovery solutions
– Hardware procurement and maintenance
– Enterprise software solutions
– Remote IT support and monitoring
Information We Collect
Information You Provide to Us
– Contact information (name, email address, phone number, business address)
– Account credentials
– Business information and IT infrastructure details
– Network and system configurations
– Employee information for IT setup purposes
– Payment information
– Service tickets and support requests
– Project requirements and specifications
– Any other information you choose to provide
Information Automatically Collected
– Log data (IP address, browser type, pages visited, time spent)
– Device information (hardware model, operating system)
– Network performance metrics
– System health monitoring data
– Cookies and similar tracking technologies
– Usage patterns and preferences
– Security event logs
How We Use Your Information
We use the collected information for the following purposes:
– Providing and maintaining our IT services
– Responding to your requests and inquiries
– Processing your payments
– Sending service updates and administrative messages
– Improving our services and website functionality
– Detecting and preventing fraud or security breaches
– Monitoring system performance and security
– Providing technical support and troubleshooting
– Managing project deliverables and timelines
– Complying with legal obligations
Information Sharing and Disclosure
We may share your information with:
– Service providers and business partners who assist in operating our business
– Law enforcement or government authorities when required by law
– Professional advisors (lawyers, accountants, auditors)
– In connection with a business transaction (merger, acquisition, sale)
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures comply with Pakistani data protection standards and industry best practices. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
– Access your personal information
– Correct inaccurate or incomplete information
– Request deletion of your information
– Object to or restrict processing of your information
– Request transfer of your information
– Withdraw consent where applicable
These rights are protected under Pakistani law, including the Prevention of Electronic Crimes Act, 2016 (PECA) and the Personal Data Protection Bill (when enacted).
Cookie Policy
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Bvices
info@bvices.com
Website: bvices.com
Governing Law
This Privacy Policy is governed by the laws of Pakistan. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Pakistan. This policy complies with:
– The Prevention of Electronic Crimes Act, 2016 (PECA)
– The Electronic Transactions Ordinance, 2002
– The Consumer Protection Laws of Pakistan
– Other applicable Pakistani federal and provincial data protection and privacy laws
Your Consent
By using our services or website, you consent to this Privacy Policy and agree to the processing of your information as described herein, in accordance with Pakistani law.
